Technical Specialists Unused
In the office today, which is unusual for a Friday for me but seeing as I'm on holiday next week I thought I should put in an appearance. Myself and Adrian had a good go at SteveP about training and tech support stuff and a whole range of issues. It just came pouring out. I think most of it just breezed over Steves head. He probably just wanted us out of his office. I'm not expecting any follow-up.
Earlier Steve had questioned me about the SINAUT product and his plan for getting some info into the office, which ammounts to getting a product specialist to sit with the particular SAS engineer for a day. It seems that he's totally forgot that he has got three technical specialists in his department who are supposed to get up to expert level on these products and support the rest of the teams. I reminded him of this and he said, "Oh yeah". I despair.



